Hill-Rom NaviCare

Definitions

Nurse Call — Event triggered by a patient, nurse, or another person to indicate that assistance is needed.

Setup

See the Data Servers page for information on configuring driver communication.

Compatibility

The Hill-Rom NaviCare integrated system is compatible with Smart Sync Gateway 3.6.804 or greater (Longleaf Protocol v1.2).

Prerequisites


Software	Minimum Version
IPFusion — Hill-Rom Navicare	1.4
.NET Framework	4.7.2

Important: When purchasing a Hill-Rom Navicare SKU, an add-on for SmartSync Gateway is required for the integration.

When completing your setup, be sure to have the Hill-Rom NaviCare documentation available for reference.

Ports

These ports must be open in your network firewall for the integration to work.


Purpose	Default Value	Configurable
Communication Settings	8000	Yes
Dataserver	9620	Yes
Debug Tools	9621	No

Communication Configuration

The Hill-Rom NaviCare system communicates using TCP Sockets. In order to receive information from the Hill-Rom NaviCare system, a listener is created that NaviCare will connect to.

You will find the Communication Settings in the integrated system configuration panel. The following information is required:


Port	The port on the local machine that the listener will be opened on.

Note: The port must match the destination port configured in the Hill-Rom NaviCare system configuration.

Note: Red X indicates an invalid or out of range value given for field.

Assets

Station Asset

The station asset represents a patient station in the Hill-Rom NaviCare system.

Required Property Grid Fields


Room	The room name of the station.
Station ID	The ID of the station. May be left blank if not applicable

Examples:

Hill-Rom NaviCare Station String: "G123-1 - A"
- Room will be "G123-1".
- Station ID will be "A".
Hill-Rom NaviCare Station String: "G456-2"
- Room will be "G456-2".
- Station ID will be left blank as it is not applicable.

View all properties

Supported States


Nurse Call	The asset has received a nurse call. This takes a Call Name parameter that represents the call name in the Hill-Rom NaviCare system.
Normal	The asset is online and in its default state.
Masked	The asset has been masked over its true state.
Acknowledged	An asset alarm has been acknowledged.
No Communication	Communication has been lost with the driver or asset. This status can also occur if the communication configuration for the system or asset is invalid. Note: This status is required in all status tables.
Fault	An issue has been detected in a connected asset.

See the Configure a Status Table page for more information on configuring status tables.

Supported Commands


Mask	Mask the asset's true state.
Acknowledge	Acknowledge an asset alarm.
Reset	Resets the asset to its true hardware state.
Cancel	Deselects all selected assets.

See the Command Tables page for more information on configuring command tables.

System Asset

The system asset represents the connection state of the Hill-Rom NaviCare system.

View all properties

Supported States


Normal	The asset is online and in its default state.
Masked	The asset has been masked over its true state.
Fault	An issue has been detected in a connected asset.
Acknowledged	An asset alarm has been acknowledged.
No Communication	Communication has been lost with the driver or asset. This status can also occur if the communication configuration for the system or asset is invalid. Note: This status is required in all status tables.

See the Configure a Status Table page for more information on configuring status tables.

Supported Commands


Mask	Mask the asset's true state.
Acknowledge	Acknowledge an asset alarm.
Reset	Resets the asset to its true hardware state.
Cancel	Deselects all selected assets.

See the Command Tables page for more information on configuring command tables.

Workflow Integration

System Commands

System commands are commands executed through Workflows at the system level. For more information about Workflows, see the Workflows section.

Acknowledge Call Command

The Acknowledge Call command is used to remotely acknowledge an active nurse call in the Hill-Rom NaviCare system.

Table 1. Parameters
Asset ID	The asset corresponding to the patient station to acknowledge the call at.
Call Type	The call type to acknowledge. Note: This value should match the Nurse Call state's Call Name parameter.

Asset Events

Asset events are events used to trigger Workflow actions at the asset level.

Station Asset Properties


Callback Number	The callback number for the station, if applicable.
Current Status Call Name	The Call Name of the current status. Note: Only applicable for Nurse Call statuses.
Room Number	The room the event was triggered from.
Station ID	The ID of the station the event was triggered from.

Troubleshooting

Logs from the driver and Runtime can be viewed in the Debug Tools client. These messages contain information which can provide further context for issues during initialization, or while actively running. This can help diagnose problems.