Metrasens

The Metrasens integrated system provides threat detection functionality.

Setup

See the Data Servers page for information on configuring driver communication.

Compatibility

The Mentrasens integrated system has been tested against Metrasens Ultra devices using these versions:

Mainboard 2.8.13
Sensor 0.5.7
GUI 1.5.9
Beacon 2.0.1
API 1.0.3

Prerequisites

Software Minimum Version
.NET Framework 4.7.2
IPFusion — Metrasens 1.0

When completing your setup, be sure to have the Metrasens documentation available for reference.

Ports

These ports must be open in your network firewall for the integration to work.

Purpose Default Value Configurable
Dataserver 9669 Yes
Debug Tools 9670 No

Assets

Ultra Asset

This asset represents the Metrasens Ultra device.

Required Property Grid Fields

Address The network address of the Ultra device.
Username The username for the account to log in to the Ultra device.
Password The password for the account to log in to the Ultra device.

View all properties

Supported States

Normal The asset is online and in its default state.
Fault An issue has been detected in a connected asset.
Acknowledged An asset alarm has been acknowledged.
No Communication Communication has been lost with the driver or asset. This status can also occur if the communication configuration for the system or asset is invalid.
Note: This status is required in all status tables.
Masked The asset has been masked over its true state.
Suppressed Alerts for this asset are being suppressed.
Unknown The Ultra device is in an unknown state.
Alert - Zone 1 The first zone has detected a risk item.
Alert - Zone 2 The second zone has detected a risk item.
Alert - Zone 3 The third zone has detected a risk item.
Alert - Zone 4 The fourth zone has detected a risk item.
Alert - Zone 5 The fifth zone has detected a risk item.

See the Configure a Status Table page for more information on configuring status tables.

Supported Commands

Mask Mask the asset's true state.
Acknowledge Acknowledge an asset alarm.
Reset Resets the asset to its true hardware state.
Cancel Deselects all selected assets.
Set Volume Set the volume of the alerts on the detector.
  • Volume — The volume from 0 (muted) to 10 (loudest) to use.
Suppress Alert Suppress alert statuses for 30 seconds.
Set Brightness Set the brightness of the lights on the detector.
  • Brightness — The brightness from 0 (off) to 10 (brightest) to use.
Set Sensitivity Set the sensitivity of the Ultra device for detecting risk items.
  • Sensitivity — The sensitivity from 1 (lowest) to 10 (highest).

See the Command Tables page for more information on configuring command tables.

Workflow Integration

Asset Commands

Asset commands are commands executed through Workflows at the asset level. For more information about Workflows, see the Workflows section.

Set Volume

Sets the volume for an Ultra asset.

Table 1. Parameters
Ultra Asset ID The asset ID of the ultra asset to set the volume for.
Volume The volume to set the asset to from 0 (muted) to 10 (loudest).

Set Brightness

Sets the brightness for the lights on the Ultra asset.

Table 2. Parameters
Ultra Asset ID The asset ID of the Ultra asset to set the light brightness for.
Brightness The brightness to set the asset to from 0 (off) to 10 (brightest).

Set Sensitivity

Sets the sensitivity for the risk detection.

Table 3. Parameters
Ultra Asset ID The asset ID of the Ultra asset to set the sensitivity for.
Sensitivity The sensitivity to set the detection to from 1 (lowest) to 10 (highest).

Suppress Alert

Suppresses alerts from the Ultra asset for 30 seconds.

Table 4. Parameters
Ultra Asset ID The ID of the Ultra asset to suppress the alerts for.

Troubleshooting

General

Logs from the driver and Runtime can be viewed in the Debug Tools client. These messages contain information which can provide further context for issues during initialization, or while actively running. This can help diagnose problems.